Subscriber Sessions

Once a subscriber is authenticated, the Radius Client should send an accounting-start packet to your Virtual Radius server. The accounting start or interim packet will ensure we track an active session.

Sessions expire automatically when several consecutive updates are missing.

Subscriber Data Usage

The records can be queried from the User Interface on the Subscriber Accounts > Graphs tab.

Query Restrictions:

All data usage records are available in all timezones.

Caller Data Records (CDR)

On a subscriber account, you can view CDR Records. These CDR records are current and historical sessions.

Event Logs

The logs contain any failures that occured during authenticating a subscriber or during disconnect-message, change-of-authorization processing.

All entries matching severity and facility is uniquely aggregated per hour; the latest update for every hour is displayed.

On a subscriber account, you can view Event Logs.

Credits

On the subscriber account status, you can see the subscriber's current active credits.

Subscriber IP Logs

As per accounting records from a RADIUS client, we record the IPv4 and IPv6 including delegated prefixes assigned to a subscriber.

You specify the IP Address in either IPv4 or IPv6 format and the time it was reported for abuse, for example. The result would be a list of matching CDR records. The CDR record also is linked to the actual subscriber.

Navigate to Subscriber Management > IP Query.

Other Data Usage

Data Usage reports can be found by navigating to Subscriber Management > Data Usage.

Query Restrictions:

All data usage records are available in all timezones.

Data Retention Policy

All data we collect is only retained for our defined time periods.